Practical Quality Skills (CPHQ For Business)

Your Instructor


Dr. Ahmed Yahia Bahloul, MD, MPH, CPHQ, CPPS
Dr. Ahmed Yahia Bahloul, MD, MPH, CPHQ, CPPS

Medical doctor

Master of Public Health in Health Management and Policy - American University of Beirut (AUB)

Certified Professional in Healthcare Quality - CPHQ

Certified Professional in Patient Safety - CPPS

Trainer and consultant for more than one decade, conducted tens of courses for CBAHI, National Guards Health Affairs, Ministry of Health in both Saudi Arabia and Egypt, Private sector, Primary care; with thousands of trainees around the world from Australia and New zealand in the East to the USA and Canada in the West.


Course Curriculum


  1. Credentials of Quality and Patient Safety & 3 Golden Rules
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  2. How to Develop Policy & Procedures from scratch
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  3. Plan Do Check Act (PDCA) & Root Cause Analysis (RCA)
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  4. failure Mode and Effect Analysis (FMEA)
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  5. "The Doctor" Movie
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  6. Accreditation in Healthcare & Accreditation Ethics
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  7. Key performance Indicators (KPIs)
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  8. Assignments Discussion: PDCA, FMEA, KPIs, RCA & "The Doctor" Movie
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  9. Assignments Discussion: FOCUS-PDCA, Plans & Medical Audit
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  10. Research & Communication in Healthcare Quality
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  11. Additional Resources
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Frequently Asked Questions


When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

Get started now!